Return and refund policy

Terms and Conditions
Welcome to DadimaaSwad. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using any part of our platform, you agree to be bound by these Terms.

1. General Information
DadimaaSwad is engaged in the manufacturing, packaging, and sale of traditional Indian snacks. Our website and services are intended for users who are 18 years of age or older.

2. Acceptance of Terms
By using our website, placing an order, or interacting with DadimaaSwad through any communication channel, you confirm that you have read, understood, and agree to abide by these Terms and our Privacy Policy.

3. Products and Services
We strive to provide accurate descriptions of our products, pricing, and availability. However, we do not guarantee that all content is free of errors, complete, or current.

We reserve the right to:

Modify or discontinue any product or service without prior notice.

Limit the quantity of any product or service.

Cancel or refuse any order that appears suspicious, fraudulent, or in violation of our policies.

4. Orders and Payment
All orders are subject to confirmation and availability.

Prices are listed in INR (₹) and may be updated without prior notice.

We accept payments via UPI, debit/credit cards, net banking, and other listed methods at checkout.

You agree to provide accurate billing and shipping information. Incorrect details may result in order cancellation or delays.

5. Shipping and Delivery
We provide estimated delivery timelines, but delays may occur due to logistics issues, public holidays, weather conditions, or other unforeseen circumstances. DadimaaSwad is not liable for such delays.

6. Returns and Refunds
Please refer to our full Return & Refund Policy for detailed information.

Generally, returns are only accepted for:

Damaged products

Expired products

Incorrect orders

Return requests must be made within 2 days of delivery.

7. Intellectual Property
All content on our website—including logos, text, graphics, packaging design, and product names—is the intellectual property of DadimaaSwad or its licensors. No part may be copied, reproduced, or distributed without prior written consent.

8. User Conduct
You agree not to:

Use our site for any illegal or unauthorized purpose

Disrupt the functionality or security of the website

Upload or transmit viruses, malware, or any harmful code

9. Limitation of Liability
DadimaaSwad shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our total liability is limited to the amount paid for the product(s) purchased.

10. Indemnification
You agree to indemnify and hold harmless DadimaaSwad, its affiliates, team members, and partners against any claims, losses, or damages resulting from your use of our services or violation of these Terms.

11. Changes to Terms
We may modify these Terms at any time. Any changes will be reflected on this page with a revised “Last Updated” date. Your continued use of the website indicates acceptance of any updates.

12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India. In case of any disputes, jurisdiction shall lie with the courts of Telangana, hyderabad.

13. Contact Us
If you have any questions or concerns about these Terms, feel free to contact us at:

DadimaaSwad
Telangana, Hyderabad, India 
📞 +91-9381590053
📧 dadimaaswadcare99@gmail.com