Frequently Asked Questions (FAQs)

1. What payment methods are available?
We accept all major payment methods: Credit/Debit Cards, Netbanking, UPI, and popular digital wallets. We also offer a Cash on Delivery (COD) option.

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2. What are the delivery charges?

• Prepaid Orders: Delivery is on us! It's completely FREE.

• Cash on Delivery (COD): For COD you need to pay an extra ₹50 online, and the rest when your order arrives. No hidden extra charges.

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3. How can I track my order?
Once your order ships, we'll send a tracking link to your email and WhatsApp. You can also use the "Track Orders" section on our website with your Order ID to see its live status.

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4. What exactly is Thekua?
Thekua is a traditional Indian sweet snack, crafted by deep-frying a dough of wheat flour, semolina, coconut, and ghee, resulting in a uniquely crispy exterior and a soft, flavorful inside.

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5. What varieties of Thekua do you sell?
We currently offer two classic varieties:

• Sugar (Cheeni) Thekua

• Jaggery (Gud) Thekua

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6. What is the shelf life and how do I store it?
Our Thekua stays fresh and delicious for up to 45 days. To keep it perfectly crisp, store it in an airtight container in a cool, dry place, away from direct sunlight.

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7. How do I place an order?
It’s easy! Head over to dadimaaswad.com, pick your favorite snacks, add them to your cart, and breeze through our secure checkout.

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8. Can I gift Dadimaa Swad snacks?
Absolutely! Our snacks make the perfect gift. Just enter the recipient's shipping address at checkout. You can even add a personalized note to make their day.

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9. What is your return and damage policy?
Your satisfaction is our top priority.

• Returns: Not happy? Request a return within 4-7 days of delivery. The product must be unused and in its original packaging.

• Damaged Products: In the rare case of damage, contact us immediately with photos. We'll make it right.